Warranty
JAECOO Warranty Package
Secure your ride for the next 7 years with our all-inclusive car warranty. Benefit from unlimited miles coverage round-the-clock roadside assistance, and a wide network of service centres across the country. Ensure that your every journey ahead is with peace of mind.
coverage for all parts*
*specific parts not under 7 years listed below
Fuel Pump
Motor Starter
Alternator
AC Compressor
Evaporator
Fan Belt
Water Pump
Timing Chain (Applicable to J7 PHEV ONLY)
Hub Bearing
Brake Calliper
Brake Master Pump
Brake Disc
Abs Pump
Lower Arm
Driveshaft
Steering Rack
Steering Column
Front Lamp
Drl
Window Glass Filter (Applicable to J7 PHEV ONLY)
Special Parts
exhaust silencer box
three-way catalytic converter
Special Parts
Brake pad
battery
Part Purchase
Tire
glass
wiper blade
brake friction lining
brake disc/drum
clutch plate
*Notwithstanding the foregoing, the following original parts installed on a Contract Vehicle are not covered by warranty: wiper blade, clutch plate, brake friction lining, spark plug, air cleaner, engine oil filter, fuel filter, air-conditioning filter, bulb, fuse, lubricating oil, and coolant.
Battery Attenuation Value
Limit Value of Power Battery Capacity Degradation <70%
Warranty Year (Which Comes First)
8 years/160,000km
(Applicable to J7 PHEV ONLY)
Extended Engine Warranty Package (EWP)
Coverage Period: Up to 10 years or 1,000,000 kilometres, whichever comes first for Engine.
Price: RM2,000 per unit.
Applicable to JAECOO J7 ONLY
MAIN PART
Engine Assembly
ASSEMBLY PART
Crankcase Assembly
Water Pump & Oil Pump Assembly
Crankshaft Assemby
Piston Assembly
Cylinder Head Assembly
Timing Chain/Belt Assembly
Cylinder Head Body Assembly
Dual Mass Flywheel
Oil Pan Assembly
Oil Dipstick Assembly
Terms & Conditions
At Chery Auto Malaysia Sdn. Bhd., we believe in transparency and clarity regarding our warranty coverage. Therefore, we outline certain conditions where the warranty does not apply:
1. Natural Wear and Tear:
Parts that are subject to normal wear and tear over time, such as brake pads, tires, and wiper blades, are not covered under the warranty. Regular maintenance and replacement of these parts are essential to ensure vehicle safety and performance.
2. Cosmetic and Aesthetic Changes:
Changes that occur naturally due to aging and do not affect the functionality of the vehicle, such as minor cracks in the leather or paint fading, are not covered by the warranty.
3. Maintenance-Related Items:
Routine maintenance items, including oil changes, filters, and fluids, are not covered under the warranty. These items should be serviced regularly as per the maintenance schedule provided in the vehicle’s service manual.
4. Damage Due to External Factors:
The warranty does not cover damages resulting from external factors such as accidents, misuse, neglect, modifications, or environmental factors (e.g., flooding, hail, or fire).
5. Unauthorized Repairs:
Any repairs or modifications carried out by non-authorized service centers void the warranty. Ensure all maintenance and repair work is performed by authorized JAECOO service centers to maintain warranty validity.
6. Optional Accessories:
Some optional accessories may have separate or additional warranty terms and conditions provided by the manufacturers and suppliers. Please refer to the specific warranty documentation provided with these accessories for more details.
Additional Information
1. Regular Maintenance:
To ensure the validity of the warranty, regular maintenance as specified in the vehicle’s service manual must be performed by authorized service centers.
2. Exclusions:
The warranty does not cover normal wear and tear, damage caused by accidents, misuse, or modifications to the vehicle.
3. Claims Process:
In the event of a warranty claim, please contact your nearest authorized Jaecoo service center. Provide your vehicle’s VIN, proof of purchase, and detailed information about the issue.
4. Transferability:
The warranty is transferable to subsequent owners of the vehicle within the warranty period.
For further details and specific terms and conditions, please refer to the warranty booklet provided with your vehicle or contact our customer service team.
*Chery Auto Malaysia Sdn. Bhd. reserves the right to amend the terms and conditions of the warranty policy at any time.